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Frequently
Asked Questions
Can
I send mail order?
What other forms of payment do you accept?
How do I place an order with a credit card?
Do you accept credit cards directly?
How long will my order take to ship?
What is the cost for shipping?
Do you ship worldwide?
What shipping method is used?
How do I purchase a multi-grill set?
What is your Return and Exchange Policy?
Product
and Installation Questions
:
Do you have a grill for my vehicle?
Is this an entire grill?
Will I have to modify my factory grill to install
this kit?
How hard is installation?
What kind of material are your chrome grills made
of?
Will the chrome grill inserts fade or chip?
How do the chrome inserts secure to my vehicle?
Can I remove them after installation?
Are instructions included?
Can
I send a mail order?
Yes.
Complete checkout online as normal by clicking "add to cart"
on the item you wish to purchase. Second, click "secure checkout"
and print a copy of the invoice screen and send with payment. Please
make payments payable to John. Send mail order to:
ANZO
INC.
17100 Ventura Blvd
Encino, CA 91316
What
other forms of payment do you accept?
We
accept money orders, cashier's checks, personal checks, and online
credit card orders though our secure checkout.
How
do I place an order with a credit card?
We
use PayPal checkout on our website. Credit cards are accepted when
completing PayPal checkout.
Do
you accept credit cards directly?
We
accept credit cards through PayPal checkout when you are ordering
online. At the moment we only take credit card payments online.
How
long will my order take to ship?
We
ship out all orders within 48 hours after receiving payment.
What
is the cost for shipping?
Shipping cost is listed in the shopping cart during the checkout process. It ranges from $6 to
$8. It will cover all shipping and handling charges.
Do
you ship worldwide?
Yes
we do. There is no extra charge for international orders. Shipping cost in the shopping cart will
cover all shipping costs.
What
shipping method is used?
Our
main carrier is USPS (Priority Mail 3-5 day). If it is requested
we can use UPS, FedEx or DHL. If you want faster delivery service,
contact us before ordering. International orders are made through
USPS.
How
do I purchase a multi-grill set?
Every
time you click "add to cart," your item is included in
your cart. Select "continue shopping" to continue shopping
and add more items. Click on "view cart" to view all your
selected items and to complete checkout.
What
is your Return and Exchange Policy?
All
sales are final, but we always try to work out problems. If your
chrome grill kit is missing some contents we will replace it free
of charge. Exchanges are acceptable.
Do
you have a grill for my vehicle?
If
you don't see your vehicle on our site, please contact us and we
may manufacture a chrome grill for your vehicle.
Is
this an entire grill?
Our
chrome grill insert kits consists of chrome grill bars which fit
over your existing grill. This is an addition to your existing grill,
not an entire replacement grill.
Will
I have to modify my factory grill to install this kit?
Absolutely
not! Our chrome grill inserts fit right over your factory grill.
How
hard is installation?
It
is easy. It takes only about 15-20 minutes depending on which vehicle
you have. Only minor trimming of the chrome insert is necessary
on some vehicles.
What
kind of material are your chrome grills made of?
Each
one of our chrome inserts are made out of durable ABS plastic.
Will
the chrome grill inserts fade or chip?
Our
chrome grill inserts are very durable and will resist chipping,
tarnishing, and fading.
How
do the chrome inserts secure to my vehicle?
Each
chrome insert is backed with extra strong 3M adhesive which resists
all weather conditions.
Can
I remove them after installation?
Absolutely.
The chrome inserts can be removed safely without damaging your factory
grill in any way.
Are
instructions included?
Yes,
we provide instructions for every chrome grill kit.
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